Terms of Service

1. Acceptance of terms

By using the QuoteAI platform (the "Service"), available at quoteai.ca, you agree to be bound by these Terms of Service in full. If you do not agree to these terms, you may not use the Service.

The Service is operated by QuoteAI ("the Company", "we"), a business operating from Ontario, Canada.

These Terms are available in English and in French (version française). You chose the language you read them in; both versions have the same effect.

2. Description of the service

QuoteAI is a SaaS platform that helps tradespeople, contractors, and businesses generate professional quotes using artificial intelligence. The Service includes:

AI-generated quotes from a text description of the work.
Creation and download of professional PDF documents.
Business profile management and quote storage.
Monthly subscription plans and one-time purchases.

3. User accounts

To access the Service you must create an account and provide accurate, up-to-date information. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. If you become aware of any unauthorized access, notify us immediately at support@quoteai.ca.

4. Plans and payment

4.1 Available plans

Starter ($19 CAD/month or $190 CAD/year): up to 10 quotes per month, PDFs with the QuoteAI watermark.
Pro ($49 CAD/month or $490 CAD/year): up to 60 quotes per month, PDFs without a watermark, custom branding, contracts, job sites, costs and invoicing.
Elite ($59 CAD/month or $590 CAD/year): unlimited quotes, everything in Pro, team time tracking, the AI assistant, advanced analytics and integrations (online card payments, accounting sync, public API).
Single with Watermark ($5 CAD): one PDF quote with the QuoteAI watermark.
Single Clean ($13 CAD): one PDF quote without a watermark.

4.2 Billing

Monthly plans renew automatically each month; annual plans renew automatically each year and are billed once, up front, at ten times the monthly price (two months free). Payments are processed by Stripe Inc. and are subject to Stripe's own terms of service. Prices are listed in Canadian dollars (CAD) and are exclusive of applicable GST/HST (and QST in Québec), which is added at checkout based on your billing address. You may switch tier or billing cadence at any time from Settings → Billing; the change takes effect immediately and the unused portion of the current period is prorated — charged or credited on the same receipt.

4.3 Refunds and cancellation

Digital content that has been delivered immediately upon purchase (such as a completed PDF quote) is generally non-refundable once downloaded, consistent with standard practice for digital goods. For monthly and annual plans, you may cancel at any time; the Service remains active until the end of the period already paid for. No pro-rated refunds are provided for unused portions of a billing period on cancellation (proration applies only when switching between plans, as described in 4.2). Nothing in this section limits any non-waivable rights you may have under applicable provincial consumer protection legislation.

5. Acceptable use

You may not use the Service to:

Generate false, fraudulent, or misleading documents.
Infringe the rights of third parties, violate applicable law, or violate this policy.
Attempt to access other users' data or compromise the security of the platform.
Engage in large-scale automated use (scraping, bots) without written authorization.
Resell or sublicense access to the Service to third parties.

6. Intellectual property

QuoteAI and its associated logos, trademarks, interfaces, and source code are the exclusive property of the Company. Quotes generated through the Service belong to the user who created them. The user grants QuoteAI a limited, non-exclusive licence to process submitted data solely for the purpose of providing the Service.

7. Limitation of liability

Quotes generated by the AI are estimates based on statistical data. QuoteAI does not guarantee the accuracy, completeness, or suitability of quotes for any specific contractual context. You are responsible for reviewing and validating all content before presenting it to your own clients. To the extent permitted by applicable law, QuoteAI is not liable for indirect damages, data loss, lost profits, or damages arising from errors in AI output.

8. Suspension and termination

QuoteAI reserves the right to suspend or terminate access to the Service in the event of a breach of these Terms, with notice by email except in cases of serious violations. You may cancel your account at any time from the Settings page or by contacting support@quoteai.ca.

9. Changes to these terms

We reserve the right to modify these Terms with at least 14 days' notice by email. Continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms.

10. Governing law and jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising from these Terms is subject to the exclusive jurisdiction of the courts of Ontario, except where the user is a consumer under applicable provincial consumer protection legislation, in which case any mandatory statutory consumer protections will apply.

11. Contact us

For any questions about these Terms: support@quoteai.ca